Welcome to Car Hire Coulsdon. These Terms of Service govern your use of our website carhirecoulsdon.co.uk and our vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance provisions, charges, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take priority.
Eligibility Criteria
Rental Vehicle Requirements
- To rent a vehicle from Car Hire in Coulsdon, you must be at least 21 years old. Note that age restrictions may differ based on the vehicle type, with extra charges applicable for drivers under 25. A valid driving licence appropriate for the vehicle category is required, along with identification and proof of your current address. You will need to provide valid payment information and a security deposit, along with meeting any other conditions outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made via our website, over the phone, or directly at our Coulsdon office. A deposit may be necessary to confirm your booking. The total payment and security deposit are generally required upon vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Coulsdon, a thorough inspection is required. Any pre-existing damage must be reported immediately. A vehicle condition report will be created and signed by both parties. When returning the vehicle, it should be in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may incur additional charges. The vehicle must be returned with the same fuel level as at collection; refueling fees will apply if the fuel level is lower. Late returns may result in extra charges, so please inform us as soon as possible if a delay is expected. You will be responsible for any parking fines, traffic violations, or other charges incurred during your rental, plus an administrative fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in the Rental Agreement. Additional insurance options may be available to lower your financial risk. It is advisable to review these options thoroughly. You remain liable for damage or loss up to the insurance excess, unless covered by extra insurance. Damage resulting from negligence, misuse, or violation of these Terms falls under your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to appear may incur additional charges.
Prohibited Activities
Prohibited uses of the vehicle:
- The vehicle must not be used for any unlawful activities, including racing or off-roading. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purposes and within agreed passenger and weight limits. Travel outside designated geographical boundaries requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Coulsdon is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our liability for any claims is capped at the total amount you paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury caused by negligence or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of the courts in these regions.
10. Updates to Terms
We reserve the right to amend these Terms at any time. Updates take effect as soon as they are published on our website. Continued use of our services indicates your agreement to the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Coulsdon Car Hire Services
Riverside Way, Coulsdon CR5 3NQ, United Kingdom
Contact Number::
442081681040