Coulsdon Car Hire Privacy Policy

Data We Gather

Personal information collection and processing details include:

2. Our Use of Your Data

We utilize your personal information for these key purposes:

• Service Execution and Contractual Obligations:
  • Managing your vehicle rental bookings and agreements is a fundamental part of our service. We verify your identity to confirm that you meet our rental criteria. Our team oversees the process of collecting and returning vehicles. Additionally, we handle payment processing, including deposits and any associated charges.
• Client Communication (Legitimate Interest/Contract Obligations):
  • We send booking confirmations and updates, along with essential rental information. Our team addresses your inquiries and provides dedicated customer support. Notifications about any changes to services or policies are communicated promptly.
• Marketing Permissions and Interests in Coulsdon:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opting out is always an option.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Researching to improve our vehicle fleet and service offerings.
• Compliance with Local Regulations and Laws:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

3. Data Sharing Practices

Sharing Your Personal Information

• Local Service Partners: We collaborate with third-party companies like payment processors and IT support to deliver our services. These partners are committed to safeguarding your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We apply necessary technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our strategies encompass encryption, access controls, secure servers, and routine security assessments. Nonetheless, it is important to recognize that no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve its intended purpose, including compliance with legal, accounting, and reporting obligations. Retention durations differ based on the nature of the information and the circumstances surrounding its processing.

Your Rights in Coulsdon

Your rights under UK data protection law in Coulsdon

• Access to Your Information: Request your personal information records from us.

To exercise your rights, contact us using the information below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

This Privacy Policy may be revised periodically to address changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy occasionally to stay informed about how your information is managed.

Contact Our Coulsdon Office

For inquiries regarding this Privacy Policy or our data practices, please reach out to us: